Frequently asked questions

Purchase

You can book/buy your Prevail Electric Scooter by visiting the nearest dealer near your location. Our representative at the dealer will be glad to assist you in the process.

Yes, you need to book your vehicle from our website and our representative will get in touch with you within the next 24 hours.

Now that you have booked your Prevail Electric Scooter, sit back and relax. Our concerned team will get in touch with you as soon as possible.

Of course, you can. Just visit our website and book your choice. We will deliver your Prevail Electric Scooter from the nearest store available.

Yes, you can purchase your Prevailelectric Scooter with our easy-EMI options.

No, you do not need a license to ride a Prevailelectric scooter.

Features and Design

Yes. Prevail Electric dashboards are water-resistant and rain-proof as well.

Colour options that are currently available are displayed on our website. Visit the product page to know more.

Yes, Prevail Electric Scooters can be washed with regular water, anytime.

The Prevail Electric Elite comes with a top speed of 80 Km/Hr. The other two variants deliver a top speed of 60 Km/Hr.

Simple – Keep in mind these little things. Do not hold the brakes while driving your Scooter. Avoid overloading. And yes, keep the acceleration pattern uniform.

Battery

Depending upon the variant, a new battery might cost you somewhere between INR 30,000 to INR 40,000.

No, it will not. Prevail Electric Scooters have an auto power-cut feature that saves your battery from overcharging.

Security

If someone tries to move your Prevail Electric Scooter forcefully, it will put itself in a default locking mode.

Yes. You can pair your Prevail Electric Scooterand smartphonevia Bluetooth.

No. Pairing Prevail Electric Scooter with a smartphone will require user permission.

Charging

Prevail Electric Scooters recharge from 0 – 100% within 4hours.

For a full charge (from 0 – 100%), aPrevail Electric scooter consumes 9 units of electricity.

No. However, Prevail Electric Scooters are easy to charge with an auto power-cut feature to help you conserve for tomorrow.

Yes. You will be offered a charger along with your Scooter so that you can charge your Prevail Electric just like any other device at your home.

Once 100% charged, the Prevail Electric dashboard will reflect a full battery bar. However, it comes with an auto-cut feature so that you don’t have to keep an eye on your scooter while it’s charging.

No. You will get a charger along with your Scooter that will help charge your Prevail Electric just like any other device at your home.

Distributorship

Visit our website and go to ‘Contact Us’. Get in touch with our team to know more.

Warranty

Yes. Prevail Electric comes with a 3-years warranty for both the vehicle and the battery.

Except for low air pressure in the tyres, you will face no issues if you don’t ride your Prevail Electric scooter for a long period of time.

Service

The turnaround time for getting assistance at home is 24 Hrson working days.

Yes. The Prevail Electric team is always there to help. Even during a sudden breakdown, our ARB feature will help you receive an extra push of 20-25 Km.

Why PREVOLT?